Sorry, as the song goes, seems to be the hardest word, but back in 2006 86-year-old Edna managed to get those hard-won five letters out of none other than X Factor boss Simon Cowell.
Disgruntled by his reaction to her daughter-in-law Lorraine’s vocal efforts – Cowell laughed through most of her audition and branded it “terrible” – Edna gave him a piece of her mind.
“Listen Simon, you think you’re better than anybody. I think you were very ignorant. Yes, you were ignorant Simon.”
As Cowell retreated, having done his apologising, Edna had a few more things to tell the cameras.
“He’s not even good looking, he hasn’t even got his own teeth…”
The X Factor returns to ITV this Autumn
For news and information about the upcoming twelfth series head to www.radiotimes.com/xfactor