In a series of tweets framed as an open letter, YouTube said it was “upset” by the video and stated “suicide is not a joke, nor should it ever be a driving force for views”. The company also apologised to those “frustrated with our lack of communication” about Paul’s film.
Like many others, we were upset by the video that was shared last week.
We expect more of the creators who build their community on @YouTube, as we’re sure you do too. The channel violated our community guidelines, we acted accordingly, and we are looking at further consequences.
It’s taken us a long time to respond, but we’ve been listening to everything you’ve been saying. We know that the actions of one creator can affect the entire community, so we’ll have more to share soon on steps we’re taking to ensure a video like this is never circulated again.