Paramedics: Britain's Lifesavers

Paramedics: Britain's Lifesavers

Series 1 - Episode 3



We rejoin the West Midlands Ambulance Service in April, at the peak of the pandemic. Paramedics are becoming alarmed at the number of Covid-19 cases in care homes – at this point deaths from the virus in care homes are not included in the daily mortality figures.

“It’s the staff and residents who need our help more than anybody else,” says paramedic Julie. “But we are just the short fix.” The manager of a care home where five residents have died feels her sector has been forgotten. It’s a desolate picture.

Elsewhere we hear from paramedics who have decided to move out of their family homes to protect their loved ones from the virus.


As the UK enters its fourth week of lockdown, West Midlands Ambulance Service comes to the aid of the staff of care homes, who are feeling forgotten as the virus claims the lives of so many residents. It falls on crews like Julie and Adam to provide help and reassurance. Back in the control centre, Irum has had fast-track training and is plunged into the stark realities of her new role, while a national minute's silence for NHS and care workers holds a particular significance for her.

Cast & Crew

Executive Producer Ros Ponder
Executive Producer Tom Currie
Executive Producer Simon Ford
Series Editor Peter Wallis-Tayler