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Alex Polizzi: The Fixer
E3 of 8
Series 2 - Episode 3
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David Holmes runs a family business that’s one of the few industries to buck the current economic trend. Yet Holmes and Sons in Fleet, Hampshire, is almost dead and buried. If you haven’t guessed, they’re funeral directors. David’s young sons Olly and Toby are bored to death; David’s a soft touch (his nickname is Giveaway Dave), while colleague Sheena is sulkily and stubbornly resistant to change.
The meeting with a wedding planner to get ideas how to organise an event is nearly the final nail in the coffin for her. By the time you see how one son talks to actors posing as bereaved clients, you’ll be squirming behind a cushion.
The entrepreneur gives advice to David Holmes, who is struggling to make a profit from the family-run funeral directors he set up in Hampshire five years ago and hopes to pass on to his two sons. Alex tries to help David avoid letting his ethics get in the way of improving the bottom line and encourages him to reinvent his business model. However, she finds that he and his office manager are resistant to change.
Full Episode Guide
Alex Polizzi: how we can save small businesses
The hotelier speaks frankly about working hours, firing regulations and online etiquette
Alex Polizzi: Review sites like TripAdvisor feature warped criticism that can destroy businesses
Alex Polizzi: "I feel no guilt at all at leaving my daughter"
Alex Polizzi comes to the rescue of faltering family firms
Alex Polizzi’s five must-see Italian locations
Alex Polizzi to star in new Channel 5 travel show Secret Italy
The Hotel Inspector: Alex Polizzi on the dirtiest and weirdest guest houses she’s ever encountered
Hotel Inspector Alex Polizzi’s guide to a Perfect Christmas