A Twitter employee deactivated Donald Trump’s Twitter account on their last day of work on Thursday, meaning the US president was unable to tweet for 11 minutes.
The @realDonaldTrump account, which has 41.7 million followers, went down just before 4pm Pacific time (11pm GMT). During the 11-minute outage, anyone trying to visit Trump’s personal account would see the message: “Sorry, that page doesn’t exist!”
Twitter initially said the account had been accidentally deactivated “due to human error by a Twitter employee”.
Earlier today @realdonaldtrump’s account was inadvertently deactivated due to human error by a Twitter employee. The account was down for 11 minutes, and has since been restored. We are continuing to investigate and are taking steps to prevent this from happening again.
But soon afterwards, the company then tweeted another statement explaining that an employee actually deactivated the account on their final day in the job – which would suggest that it was done on purpose.
Through our investigation we have learned that this was done by a Twitter customer support employee who did this on the employee’s last day. We are conducting a full internal review. https://t.co/mlarOgiaRF